A little closer to your night sky.
Carefully prepared and sent directly to your door, wherever your evening takes you.
From our care to yours.
Free delivery across the UK.
Orders are typically prepared within 1–3 working days before dispatch.
Estimated delivery time once your order has been dispatched.
Realistic overall timeframe from placing your order to delivery in the UK.
Seven destinations, carefully served.
ORBAX currently ships to the United Kingdom, United States, Canada, Germany, France, Poland and Spain. We do not currently offer delivery to other destinations.
Delivery estimates are shown in business days and are not guaranteed. Shipping charges shown above will also appear at checkout.
From order to your evening.
Place your ORBAX order securely through our website.
Your order is typically prepared within 1–3 working days.
Once dispatched, your order enters transit. Delivery time depends on your destination — see the table above for estimates.
Where tracking is available, tracking information will be provided after dispatch.
Estimates, not guarantees.
Delivery times are estimates rather than guaranteed delivery dates.
While we aim to keep orders moving smoothly, occasional delays can occur due to circumstances outside our control, including carrier delays, unusually high demand or other unforeseen disruptions.
If your order hasn't arrived within the expected delivery timeframe, don't worry. Contact our support team with your order number and we'll investigate the status of your delivery.
Contact ORBAX Support →If your ORBAX arrives damaged, please contact us as soon as reasonably possible with your order number and clear photographs of the item and its packaging. Our team will review the issue and help with the next steps.
Contact Support →ORBAX comes with a 30-day money-back guarantee. See our Returns & Refunds policy for full details.
View Returns & Refunds →Quiet answers to common questions.
How long does UK delivery take? +
Orders are typically prepared within 1–3 working days. Once dispatched, UK delivery is typically 3–5 working days. The realistic overall estimate for UK delivery is approximately 6–8 business days from order to delivery.
Is UK delivery free? +
Yes. UK delivery is currently free.
Which countries do you ship to? +
Currently, ORBAX ships to the United Kingdom, United States, Canada, Germany, France, Poland and Spain. We currently do not offer delivery to other destinations. See the table above for shipping rates and estimated delivery times.
Will I receive tracking? +
Where tracking is available, tracking information will be provided once your order has been dispatched.
What if my order is delayed? +
If your order hasn't arrived within the expected delivery timeframe, contact our support team with your order number and we'll investigate.
What if my ORBAX arrives damaged? +
Contact our support team as soon as reasonably possible with your order number and photographs of the item and packaging. We'll review the issue and help with the next steps.
Can I return my ORBAX? +
ORBAX is covered by our 30-day money-back guarantee, subject to the terms of our Returns & Refunds policy.